Privacy Policy

This website is operated by MoreAble Limited. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about: 

who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information, and how to contact us and supervisory authorities in the event that you have a complaint. 

Who we are 

MoreAble Limited ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws. 

The personal information we collect and use 

a) Personal information you provide about third parties 

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you: 

shall consent on their behalf to the processing of their personal data; shall receive any data protection notices on their behalf; and shall consent on their behalf to the transfer of their personal data abroad. 

How we use your personal information 

We collect information about our users for the following purposes: 

To identify you and manage any accounts that you hold with us. To enable us to supply our products and services to you and provide you with any information that you have requested. 

Who your information may be shared with 

We may share your information with: 

Law enforcement agencies in connection with any investigation to help prevent unlawful activity 

Contact details such as name, address and telephone number will be provided to our sub-contractors where customers require and have agreed to a service from them and to our suppliers for goods delivery purposes only.

We will not share your personal information with any other 3rd parties. 

Whether personal information has to be provided by you, and if so why 

No personal information has to be provided by you to us at any time. 

How long your personal information will be kept 

We will hold your personal information for the following periods: 

Name and address - 6 years to satisfy UK tax law; Age - once your age has been verified by us it will be immediately deleted; Email - as soon as the email receipt is sent, your mail address will be deleted. 

These periods are no longer than necessary in each case. 

Reasons we can collect and use your personal information 

We rely on the following as the lawful basis on which we collect and use your personal information: 

Keeping your information secure 

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. 

We will also use technological and organisation measures to keep your information secure. These measures may include the following examples: 

User account access is controlled by a unique username and password; all data is stored on secure servers; payment details are encrypted using SSL 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. 

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you  

acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below. 

Transfers of your information out of the EEA 

We will not transfer your personal information outside of the EEA at any time. 

What rights do you have? 

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to: 

fair processing of information and transparency over how we use your use personal information access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address require us to correct any mistakes in your information which we hold require the erasure of personal information concerning you in certain situations receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations object at any time to processing of personal information concerning you for direct marketing object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you object in certain other situations to our continued processing of your personal information otherwise restrict our processing of your personal information in certain circumstances claim compensation for damages caused by our breach of any data protection laws 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (

If you would like to exercise any of these rights please: 

email, call or write to us let us have enough information to identify you, let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill) let us know the information to which your request relates 

From time to time, we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed. 

How to complain 

We hope that we can resolve any query or concern you raise about our use of your information. 

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113. 

Changes to the privacy policy 

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by: 

By mail if you have opted in to receive e-mails; By a notice on the website header; By a notice in the news section of the website. The latest version of this policy will be posted on our website.

Contacting us 

If you have any questions about this policy or the information we hold about you, please contact us by: 


post: 6 Benson Close, Bicester, Oxon, OX26 4FQ 

telephone: 07873316032 

Calls will be answered at the following times: 

Monday-Friday 9am to 5pm Bank Holidays- Excluded 

We may record calls for quality and training purposes. 

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